Support
Need help with a device? Reach us at support@hexmodal.com or (201) 754-8048
Effective date: May 12, 2026
Last updated: May 12, 2026
These Website Terms & Conditions (the “Terms”) govern your access to and use of hexmodal.com and any related marketing or informational pages operated by Hexmodal Inc. (“Hexmodal,” “we,” “us,” or “our”) (collectively, the “Website”).
By accessing or using the Website, you agree to be bound by these Terms. If you do not agree, do not use the Website.
These Terms apply only to the Website. Paid use of Hexmodal devices, gateways, the Hexmodal Dashboard, the Digital Binder, and related services (the “Hexmodal Platform”) is governed by a separate written agreement between Hexmodal and the applicable customer.
The Website is intended for use by individuals who are at least 18 years old and have the legal capacity to enter into binding agreements.
By using the Website, you represent that you meet these requirements.
The Website provides general information about Hexmodal products, services, support resources, and compliance topics relevant to fire safety, emergency lighting, cold storage, and room environment monitoring.
Content on the Website, including references to standards such as NFPA 10, NFPA 99, NFPA 101, ASHRAE 170, CMS, Joint Commission, and DNV requirements, is provided for informational purposes only.
It does not constitute legal, regulatory, engineering, medical, or professional advice.
You are responsible for confirming all compliance obligations with the authority having jurisdiction (AHJ) and qualified professionals.
Subject to these Terms, Hexmodal grants you a limited, revocable, non-exclusive, non-transferable, non-sublicensable license to access and use the Website for your personal or internal business informational purposes.
All other rights are reserved.
You agree not to:
The Website and all content available on it, including text, graphics, logos, images, videos, software, product names, device model designations (such as HEX-G, HEX-W, HEX-N, HEX-A, HEX-F, HEX-T, HEX-P, HEX-D, HEX-L-S, and HEX-L-Z), and the “Hexmodal” name and marks, are owned by Hexmodal or its licensors and are protected by U.S. and international intellectual property laws.
Except as expressly permitted by these Terms, you may not copy, reproduce, distribute, publish, modify, create derivative works of, publicly display, or commercially exploit any Website content without Hexmodal’s prior written consent.
If you submit comments, suggestions, ideas, or other feedback about the Website or our products (“Feedback”), you grant Hexmodal a non-exclusive, perpetual, irrevocable, royalty-free, worldwide license to use, modify, and incorporate the Feedback for any purpose without obligation or compensation.
Do not send Hexmodal any information you consider confidential through the Website.
The Website may contain links to third-party websites, resources, or services not owned or controlled by Hexmodal.
Hexmodal is not responsible for the content, policies, or practices of third-party sites.
Your use of third-party sites is at your own risk and subject to their terms and policies.
Hexmodal makes reasonable efforts to ensure product descriptions, specifications, pricing references, and other information on the Website are accurate.
However, we do not warrant that such information is complete, current, or error-free.
Product features, model numbers, availability, and pricing are subject to change without notice.
Nothing on the Website constitutes a binding offer to sell any product or service.
Orders, quotes, and purchases are governed by separate written agreements between Hexmodal and the customer.
Your use of the Website is also governed by our Privacy Policy and Cookies Policy, which explain how we collect, use, and protect information about Website visitors.
By using the Website, you acknowledge that you have read and understood those policies.
The Website and all content on it are provided “as is” and “as available,” without warranties of any kind, either express or implied.
To the fullest extent permitted by law, Hexmodal disclaims all warranties, including:
Hexmodal does not warrant that information on the Website is accurate, complete, current, or suitable for any particular purpose.
To the maximum extent permitted by law, Hexmodal, its affiliates, and their respective officers, directors, employees, or agents will not be liable for:
Hexmodal’s total cumulative liability arising out of or related to the Website will not exceed one hundred U.S. dollars (US$100).
Nothing in these Terms limits liability that cannot legally be limited.
You agree to indemnify, defend, and hold harmless Hexmodal and its affiliates, officers, directors, employees, and agents from any claims, damages, liabilities, losses, and expenses (including reasonable attorneys’ fees) arising from:
Hexmodal may modify, suspend, or discontinue all or part of the Website at any time, with or without notice.
We may revise these Terms from time to time.
The Effective Date and Last Updated date indicate when revisions were made.
Your continued use of the Website after changes take effect constitutes acceptance of the revised Terms.
Hexmodal may suspend or terminate your access to the Website at any time, with or without notice, for any reason, including suspected violation of these Terms.
Provisions that should survive termination will remain in effect, including:
These Terms are governed by the laws of the State of New York, without regard to conflict-of-laws principles.
Any dispute arising out of or relating to these Terms or the Website will be brought exclusively in the state or federal courts located in New York County, New York.
You consent to the personal jurisdiction of those courts.
The United Nations Convention on Contracts for the International Sale of Goods does not apply.
If any provision of these Terms is found unenforceable, the remaining provisions remain in full force and effect.
Hexmodal’s failure to enforce any right or provision is not a waiver of that right or provision.
You may not assign or transfer these Terms without prior written consent.
Hexmodal may assign these Terms without restriction.
These Terms, together with the Privacy Policy and Cookies Policy, constitute the entire agreement between you and Hexmodal regarding the Website and supersede any prior agreements on that subject.
Questions about these Terms can be directed to:
Hexmodal Inc.
Email: support@hexmodal.com
Phone: 201-754-8048